Respuesta de BFA Sales & Rentals, S.L:
First of all, we would like to explain that Airbnb is one of the best internet home seekers.
Airbnb has its payment terms and payment to owners and guests, once accepted these conditions each country, region (Catalunya) has its own laws that both owners and guests must comply.
In Catalunya to rent a house, they have to have a tourist license, the owners have an obligation to have all the data of the guests, as in hotels, campsites, etc. We also have the obligation to collect tourist taxes as mandated by the regulations in Catalonia, and send all the data of the guests to the regional police, if all these requirements are not met, the owners we could suffer financial penalties and guests for a problem to be evicted from the house for illegal rent.
We would like to send the link to what you could read in detail the law but Airbnb blocks links, we will also send you an Act of Parliament of Catalonia (Law 5/2012 of 20 March).
Regarding the furniture is in keeping with a classic house, there is no lack any furniture that is not in the photos, each house has its personal scent so we can not change it. Everything about the bedding, towels, etc. to this day, within four months of more than 1,500 reserves we had not had any complaints about the clothes, we will talk with the company to find out what happened.
The elastic bed garden is not perfect, so there is another new beside the old.
For any questions or additional information, we are at your disposal.