For the moment he arrived at the apartment, he complaining everything. The table, the bed sheet, inside the wardrobe & the kitchen cabinet. He said the room is not clean before he come. For your information, before the guest is coming. My housekeeper will clean up the room and change the towel and bed sheet. Everything is clean and fresh. Even we showed the housekeeper log book and Supervisor log book that they already check before let people check in, he still ignored us and non-stop complaining.
The best thing is he said he is manager for 5 Star (4 season hotel at Spain) and compare all the facilities and amenities we provided. "YOU KNOW, AT MY HOTEL IS 500USD per night". Yes i know, but please make comparison apple with apple. Our studio is RM120 per night yet you get fully aircond, wifi, free parking, fresh linen and towel.
He scold me and ask me to come immediately after he made all the complaint. As i told him that I already going back to pick up my son at the kindergarten (during that time is 6.00pm). As you know this is not a Hotel with 24/7 front desk. This is Airbnb. We as a host will assist by phone if anything you need. By the way, it is the pleasure to meet the fussiest guest like this as we will keep improve time by time. Nice to meet you.