My greeting was not really a greeting or a welcome,,,,, it was , " your room is this way". Upon entering the room, I was advised (not requested) that I had to check out before 10 as he had the whole house rented the following day. This was in spite of the fact that the posting on AirB&B specified a 1200 check out. To be told this after I was in the room was untimely and inconsiderate. He repeated this to me three times before he left me to be in my room. His final words were also in the form of an instruction and not a request. He said to text him as soon as I left the room so he would know that I left. This is not good customer relations. I felt like a commodity and nothing more than a revenue source, not a guest. Had he requested if I could possibly check out a bit earlier and could I possibly text him, that it would be a big help, then I would not have been taken aback and would not feel that I was an imposition!
The house itself was a beautifully restored home; unfortunate that I didn't feel at home or welcomed.
I tried to take a nap after arrival which was not possible as the owner was having loud discussions in the small hall in front of my room with some service man over issues with the internet. early in the morning, the washer and dryer were going; they might as well have been in my room. (they are just outside the room in the hall) These kinds of things should be done after guests have left.
After rushing to leave before 10am, I discovered half way across town in my taxi that I had forgotten my phone power pack/charger plugged into the wall socket in the room.
I called the owner to request that he mail it to my home, a request that was met with resistance and no effort or concern to help me. I then told him I would ask a friend who lives in Toronto to pick it up. He said that was the best thing to do. Unfortunately, my friend has tried numerous times to talk to him with no response. I realize it was I who forgot the charger but a little concern and help would have gone a long way. Dropping it in the mail was not too much to ask. As I write this note, I am now out an additional $78.00
I doubt very much if I would ever frequent this place again; I didn't feel welcomed there at any time. A nice building cannot replace a warm human experience and friendly interaction.