Many thanks Jay for your constructive feedback. We are arranging to get our own internet line in order to get full speed and accessibility as currently it is a shared line with the Co-prop. We also take into consideration your comments regarding the TV. As most of our guests are English speaking, we feel it is currently better to provide English speaking channels, however we will take note about providing other languages in the future.
Our amazing team in France, Sue and Rick are very much on hand for any problems which may arise and are there to greet all our guests. As I had mentioned to you, the weekend you chose to come and stay, they going to be away and therefore we arranged for our neighbour to be on hand for any issues you may have had. However, Sue did meet you and would have been very happy to deal with any issues then.
Despite us not living in the area, I am always available to any guests who phone me, and would have been very happy to call you back at any time to try and assist you during your stay.
We thank you for all your feedback and hope that despite the inconveniences, you enjoyed the charm and tranquility that L'Ancienne Etable provides.