A/C, Internet, Cable TV, Washer & Dryer, Stove, Refrigerator, Garbage Disposal, Shower, Bathrooms, Beds, etc, all operating perfectly; therefore, Oyovwi stating "nothing works properly" is not true. Below is the comment from the previous guest, immediately before Oyovwi:
"It was a good and spaciously place for our family trip. Pool was a block or so down in the complex which we didn't realize from pictures but wasn't a problem. Communication from Elizabeth was excellent and she helped us out with an issue with the Wi-Fi while we were there. Place had a couple lights that didn't work and kitchen wasn't completely full but it was usable for simple meals. Overall a nice place to stay."
I'm always available and will immediately take care of any issue brought to my attention; Oyovwi never mentioned any problems but the call at about 6:30am during check-in indicating problems operating the door-lock, which I immediately dispatched assistance and requested her to inform me if she got in before assistance arrived. She got in before assistance arrived, but did not notify.