LO MEJOR DEL ALOJAMIENTO
Nolan tiene la categoría de SuperhostLos Superhosts son anfitriones con experiencia y valoraciones excelentes que se esfuerzan para que la estancia de sus huéspedes sea siempre perfecta.
Llegada autónomaRealiza la llegada fácilmente con el teclado.
This property is a top floor condo across the street from the Norfolk Scope. Just a couple blocks away from the NorVA, MacArthur Mall, the Tide (light rail), the Arts District and many more.
TV por cable
Distribución de las camas
1 cama de matrimonio grande
Normas de la casa
No adecuado para bebés (menores de 2 años)
No se admiten mascotas
No se admiten fiestas o eventos
La hora de llegada es a partir de las 15:00
Salida antes de las 11:00
Llegada autónoma con cerradura con teclado
Acceso a la entrada del alojamiento sin escalones
Entrada ancha al baño
Nolan’s place was impeccable upon our arrival. It was spotless and very cozy. The view is amazing and the check-in was very smooth! Everything was beyond expectations! A lot of cooking utensils and spices if needed and a easy to use laundry room :) look forward to seeing this pla…
Nolan’s loft was nice, convenient location, parking non issue. Good to communicate with, minimal response time. Not a fan of almost $100 extra for cleaning and service fee. But location won.
My husband and I were looking for places to stay to honeymoon near VA beach last minute and found this place and booked. The host didn't really sound thrilled to be hosting for us from the beginning. We arrived and needed help getting into the building as the code wouldn't work f…
Respuesta de Nolan:
I apologize for how this all rolled out. The person I paid to clean the place was the same another guest complained about, and I have since then stopped using him. But it's unfair for you to place blame that I didn't seem to care. When you called back after finally getting in, you immediately demanded a cancellation with full refund, with certainly no "figuring out what to do" conversation, so I did what you wanted and gave a full refund. You gave me no chance to resolve the issue or offer alternatives. I take pride in how I treat my guests and it reflects in my reviews.
agosto de 2018
First, this apartment is a lovely place and is worth the stay. Only thing that would make it better is if a touch more TLC was put into it between guests. Upon arrival I was met with dishes in the sink, dirty dishes in the dishwasher, a sticky/ oil splattered kitchen, trash cans …
Respuesta de Nolan:
Thanks for your honest review, Doug. First, I would like to thank you for being a wonderful guest. Second, I apologize for the issues you had. When I am busy with my job and schooling, I usually pay a friend to make the place ready for guests. It seems I may have put too much confidence in him. However, this is why I ask guests as soon as they check in to please call or text if there are any issues that I can resolve ASAP, which I have done previously, noted in previous reviews, and I checked to make sure I asked you as well. Kitchen trash can bags are located under the sink and smaller bags are in a drawer to the left of the range. I buy new linens regularly to keep up with ones sometimes damaged by guests. Again, I apologize for the inconvenience and issues you came across. If I have the privilege of hosting for you again I will make certain it is all taken care of. For any potential guests looking to book, I will resolve any issue if one arises as soon as I can.
agosto de 2018
Nolan es un SuperhostLos Superhost son anfitriones con mucha experiencia y evaluaciones excelentes que se esfuerzan al máximo por ofrecer a los huéspedes estancias maravillosas.
Ratio de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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