I must totally challenge the claims of this pseudo Mr. Redaelli.
The reservation was presented immediately with various elements of perplexity. They have not communicated the presence of a child of less than two years, for which there are no additional allowances of stay but that allow us to provide the bedroom with safety devices for the environment and to avoid any damage to the apartment and also to the little guest (what happened with a stained mattress).
At the request of Radaelli syayo was granted the hospitality of an additional person for "very few days", without further charges or changes of booking. Two were presented without providing the Documents as requested by the Police Authorities. This despite repeated calls from the Co-host, Angelo Brignetti.
I do not deny that we were bothered by such behavior, absolutely uncivil and overbearing.
In my announcement it was never said that air conditioning was expected. The apartment can not be air-conditioned because the cubature does not allow it.
The behavior of the Family has been so uncivilized as to be subjected to a reminder letter, from the condominium, for the drafting of unstrung cloths. So much to cause a fall of the condominium resident on the ground floor.
On the precise noises that my house is actually on the corner of a provincial road and a closed by ZTL! As indeed it is clearly visible in the photos.
A recommendation for other hosts:
Do not host similar people! It will create problems for you and any neighbors.
As a Host wrote in a previous experience made by Redaelli and Famiglia.
Naturally, I reserve the right to make a claim for damages and a deposit for the mattress and for any damages incurred by the Administrator of the Condominium!