No disrespect but, I find people who must preface what they say by, claiming what they are saying is “honest”, usually means everything they say isn’t exactly accurate. So, although I appreciate your time and effort to provide your feedback I will reply for the purpose of clarification.
First, you mentioned having 1 space for parking. Yes, we advertise 1 space but, since you were being so “honest”, it would have been nice if you mentioned how you brought your big storage trailer. we spent hours cutting the low branches off our ficus tree to make space for your 9’ high by 17’ long storage trailer. I doubt any other vacation rental on Anna Maria island would have done this for you. Perhaps you mentioning this but ran out of space. You mentioned that the cleaning fee of $130 is “ridiculous.” This is less than most properties would charge for similar size units. We do an deep clean after every departure I.e., wash everything including the throw rugs and couch protectors, comforters etc. It’s not as though we charged extra for the juice stains, and the extra cleaning for 5 persons and 1 infant. You mentioned that it took you an hour to clean before you left and stated you hand washed the dishes. This is not required of our guests and we prefer that you don’t hand wash as we had to sanitize the dishes again in the dishwasher anyway. You implied that we wouldn’t refund deposit if you didn’t Wash dishes. Not accurate. None of our guests renting this property have been charged for security deposit. Yes, our guests are required to dispose of all unopened food and to put out the trash and to leave dirty linens on floor. I know you said You’re accustomed to staying in hotels but, every rental on this and other sites, that I’m aware of, requires the basic cleaning that we require. I did notice you did not do any of our laundry, I.e., the sheets, pillow cases, and blankets you used, which is fine but, our cleaning lady did mention that you did several loads of your own laundry, which is also fine. We even provide free detergent. Again, thanks for mentioning that we provided plenty of hot water. Btw, When I mentioned to you to call or text or email if you had any questions or concerns why didn’t you? You implied that we don’t have a genuine jacuzzi shower head with multiple settings, in the tub/shower. If you were unsure you were welcome to look at it to see the genuine Jacuzzi logo. Glad you found our deep tub comfortable and that there was plenty of hot water. You mentioned that theres no space inside pantries which are “full of dishes etc.” I think this is the 1st review that somehow made it sound like a bad think to supply all the cooking items, dishes, silverware, pots, pans, even cooking oil and spices, etc. The pantry is full so our guests have virtually all the things they are used to, like home, and can pack light. Thanks for mentioning that we have plenty of bakeware, dishes and cups.