I didn't have the opportunity to meet Kiu in person, but he communicated well via text and Airbnb email, quickly addressing anything I needed during my stay. Overall, the unit is a good value and I would recommend staying here. A few notes: The furnishings and amenities are very basic. The kitchen is more of a kitchenette (no refrigerator). Also, there were no pots/pans/plates/utensils, so it's not really set up for cooking at this time. I believe I was the first Airbnb stay in this unit, so maybe it will have cooking essentials moving forward. This wasn't an issue for me as I only stayed for one night, but long term bookings -or those who may want to do some light cooking- might want to check to see if these have been added.