LO MEJOR DEL ALOJAMIENTO
Respuestas rápidas5 de los últimos huéspedes opinaron que este anfitrión responde con rapidez.
Ubicación fantásticaUn 100 % de los huéspedes que se han hospedado aquí recientemente ha valorado la ubicación de este alojamiento con 5 estrellas.
Impecable4 huéspedes recientes opinan que este alojamiento estaba impecable.
10 minutes walk from The Shangri-La and SM Mega Mall.
Plenty of nice little restaurants
Close to transportation
Fast Internet and its free
Zona para trabajar con portátiles
Distribución de las camas
1 cama de matrimonio grande, 1 sofá cama
Normas de la casa
No se admiten mascotas
No se admiten fiestas o eventos
Horario de llegada: de 14:00 a 20:00
Salida antes de las 12:00
Had booked for my sisters, so cannot comment on the actual place. Communication with Rudan was quite smooth, as well as, resolution to issues encountered (check-in and wifi) was fast. Also, there was no top up on the electricity which was great. Given the good value, location an…
Whilst the place was a nice one, the caretaker was very lost and never communicated the necessary information. The host also has a rather unusual electricity consumption policy where customers are required to pay additional fee if they consume more than expected. The host also di…
Respuesta de Rudan:
As a host we endeavor to meet our guests requirements. I have always tried within my capabilities to provide what the guests needs. While it was unfortunate that the electricity cut off during your stay, it was also not something that we have not foreseen as we have never had a guest leave the aircon on full blast when they leave the unit. Our policy on electricity was updated during your stay, previously it was free and part of our service. With regards to the layout of the unit, I apologize if it did not meet your expectations. Our previous guest put the mattress on the floor as they were not comfortable sleeping with it on the frame as it should have been. The caretaker asked you if you want the mattress back on the frame but you said "leave it as it is." I also asked you if you want to rearrange it but you said its fine. So I do not know why it is an issue now. As you did not advise us of a departure time, we assumed that you will be departing at 12PM. When my caretaker got there at 1130PM the room was locked with the aircon running wildly. She thought you went to out and only found out after I messaged you that you have already departed at 10AM and that you left the keys on the table inside the unit with the door locked in.
mayo de 2018
Ratio de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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