Hi Pavan, I'm really sorry that you couldn't correctly use (Hidden by Airbnb) maps to find the building, I'm greatly sorry that you had to call me 5 times and didn't understand my explanations to get to the flat, really.
I'm guilty of having contributed to a bad experience and I hope that you will forgive me, I know it could be difficult to find the password of internet even if it's in the listing, in the mail the airbnb sent you and in the router, I know it can be tough to go threw all that information... and I'm really sorry.
I'm sorry as well that the stove was so tough to light, it also took my granny a while before she could make it, lucky she was able to download the instructions on the internet and take a look at a youtube video called "how to turn on a simple stove", you could have asked and I would have sent you the link. Sorry you didn't find how to wash the dishes, it was there but now that you say it I'm sure that the maid had it hidden because she probably wants to be the only ne to use it, I'll have her fired for that!
Thanks for letting me know ! I hope that the rest of your vacation is easier, again I'm really really sorry about the building, I used the wrong code, as you state the address isn't enough, I will provide pictures rather than a real effective address, it could be easier or I may also draw signs from the exit of the subway, it's so near that it won't be a big problem. Thanks for the advice! Ciao!