Rats under the roof, electric shocks and false promises!
The house is potentially beautiful, nestled in the country, but looks wrecked, with dirty unmanned garden. Also the "new swimming pool" is almost abandoned, unfinished, with rust all over the stairs.
In two weeks’ time, we saw more technicians and contractors than beaches. We had to cut our holiday short.
Upon our arrival, despite we had been previously expressively assured that the internet was accessible, we’ve been informed that it was in fact not available. Actually, we discovered that then the connection had never been installed at all.
Then we had to deal with the washing machine, which was out of order (broken by "other guests..some time before” - ! ). This was a major setback, considering also our family needs, with two kids under the age of 4.
Then there was the failure of the water system in the bathroom and the kitchen..
During the day and the night, with disappointment, we heard mice/rats running up and down over our heads under the roof. The property owner did simply nothing about this (quite sadly, also due to the dangerous diseases that these animals may carry along..).
Lastly, using the shower, we received few electrical shocks! When we complained, we have been told that they were responsibility of the electric company and that previous tenants mentioned the problem as well (!!!). According to the property manager/owner there was nothing to fear anyway because these were only minor discharges.
We’ve then resolved to leave for good.
We are not spoiled clients and lead a simple life. We were just looking for a nice place, family time and peace of mind after a year of hard work. We can definitely understand - and were ready to endure - ordinary house management troubles, but it became evident that we could not stay. The place, which was not free of course, was not as presented nor suitable for a vacation. Hygiene and safety are not a joke.