LO MEJOR DEL ALOJAMIENTO
Fantástico proceso de llegadaEl 100 % de los últimos huéspedes de este alojamiento han valorado con 5 estrellas el proceso de llegada.
Impecable4 huéspedes recientes opinan que este alojamiento estaba impecable.
Serene Pacho is on a one acre mature, well-manicured garden, tucked in a quiet environment in one of the safest areas in Nairobi. Our daily rates include cleaning. Breakfast and laundry services are available at an extra cost.
Zona para trabajar con portátiles
Aparcamiento gratuito en las instalaciones
Distribución de las camas
1 cama de matrimonio grande
1 sofá cama
Normas de la casa
No adecuado para bebés (menores de 2 años)
No se admiten mascotas
No se admiten fiestas o eventos
Horario de llegada: de 10:00 a 00:00
Salida antes de las 11:00
Sehr nette und aufmerksame Gastgeber, hat auf uns gewartet beim Check-in obwohl es sehr spät war. egal was wir brauchten, sie war jederzeit sehr fürsorglich und hilfsbereit.
Respuesta de Roselyn:
Massimo is full of laughter, which was always ringing anytime he was about our premises. What a friendly guest! He brought in a cheerful atmosphere about! It was great to have them over the few days, and we look forward to hosting them again. He is highly recommended to other hosts.
septiembre de 2018
If you'll looking for excellent, exceptional, satisfying and superb services, Roselyn's Serene Pacho home got it all! Ground workers are willing to assist in case of anything if Roselyn is not around. If you are a fan of books and novels especially (Stephen King) you are lucky! T…
Conclusion first: Some start-up problems, could have been less problematical, but was ok at the end. I booked this accomodation for my spouse, who was in Kenya without me for family visit. The house, which we book usually, is to large for her alone, so we tried this one because o…
Respuesta de Roselyn:
Dear Christian, Thank you for your feedback. Your compliments are greatly appreciated, that: “…. The area generally and the house in particular is very quite and relaxing. The host is responsiv and friendly. The shower was great, working all the time properly and with all the time hot water - a very important point. It was very clean. …..” All that you have indicated is very useful. It will help us improve the facilities to meet guest expectations. In fact we aim at exceeding the expectations of all who will stay with us. We are already working on all the shortcomings as per your feedback: the plumbing problem was sorted out while your spouse was here; our TV screen does work, but we will connect it directly to the internet to help meet guest expectations; Wi-Fi can be erratic, but again we are getting it upgraded to get stronger signals as needed. All these will be in place by close of this week. In principle, we do not have a problem when a guest comes in with visitors, within our house rule of “no party no events”. However, it is important for us to know in advance, when our guest is expecting visitors to stay overnight or late at night. Topmost in our guest facilitation is their security while staying with us. Knowing that there are other people on the premises, not booked in through Airbnb is critical in our view, for the security, first and foremost of the guest, and secondly of the host. I will seek guidance from Airbnb on how best to indicate this in the host conditions. Finally, my general comment is that, it is could be important for guests, such as your spouse, to be registered in Airbnb, so the feedback, especially of the guest experience comes directly from the guest. In such a case, the host experience will also be directly to the guest. Else, we are grateful that you chose for your spouse to stay with us. We apologise for any inconvenience due to the shortcomings in our facility. We hope you will choose to stay with us again in future.
agosto de 2018
Roselyn's place is one of the safest places to be, located in one of the UN blue zones and close to shopping malls and other social amenities. You will be given a panic button device in the UNLIKELY event you feel insecure. The house is very clean with many many novels if you ha…
Ratio de respuesta: 100%
Tiempo de respuesta: en pocas horas
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