I am disappointed about your review, but appreciate it because as you said you are my first guest and I communicate directly with you and you never mentioned that the WiFi is not working.
Yes the room that was giving to you is semi ensuite and I explained the situation to you, and I made sure you feel comfortable, I never know that the pillow is not comfortable, you only complained about the heat and I went all the way to put fan/ air conditioning in your room.
You left the kitchen in total mess, you left rotten food in the pot and a lot of dirty plates in the kitchen. Your room was in mess and that is why I am now charging other guests for cleaning, I have to pay cleaner to clean your room , bathroom and the kitchen.
About the parking, I have a parking space but I don't know I have to have a permit for that which is new to me,
For you to ask for a real refund I think that is not fair, you told me you enjoy your stay. I think you need to pay for the damages you left behind as well