A bright and lovely flat very well located in Notting Hill, close to Hyde Park.
In a period building, a few minutes walk to the station, you will enjoy a quiet stay in one of London's renowned areas.
Zona para trabajar con portátiles
Secador de pelo
Distribución de las camas
1 cama de matrimonio
1 sofá cama
Normas de la casa
No se admiten mascotas
No se admiten fiestas o eventos
La hora de llegada es a partir de las 15:00
Salida antes de las 11:00
This could have been a good stay, but the host was over one and a half hours late in meeting us while we stood on a front door stoop in the rain trying to stay dry. They made excuses and would not take responsibility for their actions. Then the clothes dryer did not work which is…
Respuesta de Kate:
Hi James, thank you for taking the time to write us a review and I would like to apologize for what happened - I understand that this is not the kind of start that anyone wants to have when arriving in a new city! I checked with our team and it seems that our staff was delayed because of carnival blocking the street. I understand that this is none of your problem and we should have accounted for it, and we will in the future. We hope that the bottle of Rosé we offered to you helped warm you up! As for the dryer, it can happen that things break down in apartments and we wanted to send a technician to fix it as soon as you raised the problem with us. However you never came back to us regarding this and thus we were not able to solve the problem on the spot for you! Since your check-out, we were able to repair the dryer and now all is working. We sincerely apologize for the inconveniences you faced during your stay with us as our team puts hard work to deliver excellent guest services everyday!
agosto de 2018
GuestReady offers Vacation Rental management services to property owners around the globe. With a portfolio spanning more than 500 premium apartments in cities like Hong Kong, London, Paris, Dubai and Kuala Lumpur, we deliver outstanding guest experiences and help hosts operate c…
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