An awful experience. The check in took forever as an elderly lady insisted we filled out a full tenancy agreement (despite our pleas), she then put us under enormous pressure to leave a deposit equal to a months salary in cash (despite paying in advance!). The lady was more determined for us to learn that she is important enough to have a private driver and is buying a new Toyota soon, than actually checking us in and allowing us to settle
The apartment is small and has no equipment for any daily cleaning whatsoever, nor are there any pots or cooking pans - these were promised, but never arrived.
The bed is 3/4 of a double bed - which is covered in plastic sheets that are impossible to remove - so sleep is difficult as it's uncomfortable and noisy. Directly opposite the bedroom, is a construction site, which works day and night and even weekends - drilling and banging non stop.
The apartment has just a single functioning plug; the plug powering the fridge is faulty - so there isnt even a functioning fridge! The apartment has a strong odour of human waste and a real problem with mosquitos and ants.
The internet was down more often than it was up, messages to the old lady who checked us in, about the internet - were completely ignored, as were the messages to arrange the cleaning after 5 days - again promised but not delivered. This is an apartment which has no kitchen equipment, no cold food and drink storage and one small towel between 2 people for 21 days - its really unacceptable.
The final straw came when it was time to check out. Our flight was earlier than expected (an early AM flight) so we had to leave in a hurry... the apartment was secured and the keys posted to the adjacent apartment (also owned by the same owner). When getting into a taxi, the security tried to prevent the taxi driver from leaving - claiming that the elderly lady insisted on checking us out manually, and demanding we waited 45 mins for her arrival - we wouldn't risk missing our flight, not when the apartment was complete and prepaid for.
We excited the taxi and were followed by security for 20 minutes until he tried to physically restrain my partner, injuring her and breaking her luggage. I came to her rescue and security eventually left her alone. I have since received an apology from the Hotel Security manager claiming that their actions were upon the instruction of the property manager - a report has since been filed with the police. Never ever again will I stay here