angolo cucina apertoBagno
Suite Matrimoniale con bagno in camera

Habitación privada

2 huéspedes

1 dormitorio

2 camas
Indica el número de adultos.
Adultos
1
Indica el número de niños.
Niños
De 2 a 12
0
Indica el número de bebés.
Bebés
Menos de 2
0
Máximo permitido de huéspedes: 2. Los bebés no suman en el recuento.
No se hará ningún cargo de momento

Suite finemente arredata di 22mq con letto matrimoniale o due letti singoli completa di bagno privato con doccia, aria condizionata, tv led 40", macchina per caffe e tisane in cialde, tavolo+sede, cucina con frigo, microonde,biancheria. WIFI gratuita e posto auto privato


El alojamiento
Capacidad: 2
Baños: 1
Dormitorios: 1
Camas: 2
Llegada: 14:00 a 19:00
Salida: 10:00
Tipo de habitación: Habitación privada

Servicios

Precios
Personas adicionales Sin cargo
Comunícate siempre a través de Airbnb
Para que tus pagos estén protegidos, nunca transfieras dinero ni te comuniques desde fuera de la página o de la aplicación de Airbnb.
Más información

Normas de la casa

Cancelaciones

Este anfitrión tiene una política de cancelación flexible

Puedes cancelar hasta 24 horas antes del comienzo de la reserva y recibir un reembolso completo. Si la cancelación tiene lugar durante las 24 horas previas al inicio del viaje, no se te reembolsará el importe de la primera noche, solo el de las tarifas.


Disponibilidad
Estancia mínima de 1 noche

1 evaluación

Perfil de usuario de Sarah
Julio de 2015
I would be cautious of the short time window available to guests for check in. We did not end up staying with Cristina because of the 2:00pm to 7:30pm check in window. This information was not given to us prior to arrival nor was it posted in the description (2pm was check in time; but no "end time"). Cristina told us last minute that she could not accommodate our check in time so the night before, we were without a place. If I had not contacted her prior, we would be in much worse condition as she had not made efforts to communicate the logistics of arrival and took no responsibility in informing us of this important information. You would think if guests were not allowed to check in past 7:30pm, she would let us know (or post it somewhere). I can't assume you go to bed at 8pm... (yes, she had messaged me saying her and her family live at the property but they would be sleeping upon our arrival, which was only 10pm). Important need-to-know information. Because she was not able to accommodate I had asked nicely if we could cancel the reservation with a full refund to which she had no objection. Great... I'll definitely stay with her next time. But lo and behold, I come home and see that she did not refund me and instead charged me in full and is now unwilling to refund it. Bad customer service on her part and she will definitely not be getting future recommendations from me on where to stay in Bologna. I would say, don't host your place if you cannot make small efforts to accommodate to your guests. I'll happily give someone else my business. Thanks.
Perfil de usuario de Cristina
Respuesta de Cristina:
Sarah, this is just your point of view, obviously different from mine. It 'true that the check in is not well defined on the site, there is no field to write it. It is showed only the starting time of the check in from 14:00. This does not mean that a guest could get at night! Get home people do not know ten o'clock at night (22:00) does not seem very polite, there is an unwritten rule which is called common sense. If a guest has this type of requirement should be contacted immediately before sending a reservation confirmation. Why did not you release this particular need to make your booking? This is also required in the hotel because the reception service is not always available 24 hours on 24. I'm not a hotel, I am a private , who so passionately offers some rooms of the apartment, and you know it; all the more reason you should have more attention on this topic. You've organized your trip to get there by car in Bologna, then knew right away times, I guess. Let's say it like it is! Only two days before your arrival you provided me you'd come to 22:00, with the car and I've just asked you to respect my schedule, I justified by the fact that even a small child and I can receive guests at home after a certain time. Make a check in the afternoon does not mean going to bed early, I would give you the keys and you'd have the freedom to come and go as you want. I would also point out that you have booked a single night, this means arriving at ten o'clock (22:00) in a city you do not know (I suppose), at the home of strangers, sleep, and check out the next day at 10:00, sorry, but where is the sense of choosing an accommodation accommodation of this type that aims hospitality and the welcome and interaction? To me this means that about us and our habits will care little. Sorry, I'm not a hotel. I love to welcome and pamper my guests often call in my house for a drink or a coffee in the garden. This is my goal. Also I can not tolerate your complaints, absolutely unjustified. You wanted to cancel the reservation a few hours before your arrival and I told you that for me there was no problem, I never talked to accept a refund, she would not anyone. For my part there was nothing to cancel because if you had complied with the times I would have welcomed with open arms, and you would have had the opportunity to really know me. Bye
Julio de 2015

Este anfitrión tiene 7 evaluaciones por otras propiedades.

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Boloña, ItaliaSe registró en Diciembre 2012
Perfil de usuario de Cristina

Amo far sentire come a casa propria i miei ospiti. Se vi manca qualcosa non dovete far altro che chiedere e, nei limiti del possibile, farò di tutto per accontentarvi!.. :-)

Idiomas: English, Italiano
Ratio de respuesta: 67%
Tiempo de respuesta: en pocas horas
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