It’s time to say something.
I said nothing when we entered the apartment and found the place to be unheated & freezing cold. I said nothing when the extra plug-in electrical heating they gave met the fire-safety standards of, say, 1970. I said nothing again when we found a dirty blood-stained pillow & a bunch of dirty blankets. Good thing we brought our own sheets. We didn’t say a thing when the shower drain didn’t, well … DRAIN. When my 4 year old son hurt himself on a screw sticking out of the broken bedframe I patched him up & said nothing. We didn’t say a thing when the poorly installed dishwasher kept tipping over, painfully crushing our feet, oh, 3 or 4 times that week.
Why say nothing? I checked with my friends in another apartment in Risoul. Same disaster stories everywhere. Lived-out accomodations everywhere, so I guess we took it as par for the course.
The beauty of AirBnB is that it levels the playing field & forces hosts to bring up quality standards. BY SAYING SOMETHING. Especially in outright customer-hostile countries like France, especially in an industrial ski resort like Risoul. I’m telling you this as an AirBnB superhost with nearly 50 stays & solid ratings. I know what it takes to bring up the quality on a listing like this but sadly I don’t see any goodwill nor an inkling of a sense of customer service. So I’m afraid this is a lost cause.
Over the course of the week we found dirt everywhere, windows that had seen their last cleaning last summer, a messy balcony, poorly assembled furniture galore.
We ended up cleaning up the place, even thoroughly washing the windows & the bathroom & generally left the place in a better state than we found it in. I provided detailed instructions on what to change to bring up the quality of this listing as a free service from host to host in private feedback.
Truly a place where the only good thing that can be said about it is: location, location, location.