LO MEJOR DEL ALOJAMIENTO
Llegada autónomaRealiza la llegada fácilmente gracias al portero.
Fantástico proceso de llegadaEl 100 % de los últimos huéspedes de este alojamiento han valorado con 5 estrellas el proceso de llegada.
DesayunoEste es uno de los pocos alojamientos de la zona que cuenta con este servicio.
Welcome to the Anise, a BnB with all the perks and the feel of a true homestay. Your rate is inclusive of breakfast, free laundry service (5 pcs/day/person), free in-room WIFI, plus an English-speaking host and staff to care for all your needs.
Secador de pelo
Zona para trabajar con portátiles
Normas de la casa
No se admiten mascotas
Horario de llegada: de 12:00 a 00:00
Salida antes de las 12:00
Llegada autónoma con personal del edificio
Comfortable and clean room atbthe 4th floor, but without elevator (I don't remember to read the lack of elevator on the hotel services). To go to real city center you need a transportation (usually tuk tuk) per 3$. Food and calm restaurant with local and international food. Staff…
TLTR: The host put us in a room on the 2nd floor that was totally different from the image and from this listing that we booked for, and in his words, "upgraded", us to another room on the 3rd floor, that was still not the room we paid and booked for in this listing (on the 4th f…
Respuesta de Sophal 1:
Thank you the review. We are sorry for the inconvenience, but we just want to clarify that the room that we put you in is exactly what we sold on Airbnb. You may see different from the image as each of our room has different decoration which can be a bit different from the image in the listing. The double rooms are located in each of the floor from the 01st to the 04th floor. Yes, some of our previous guests were mentioned that they had the room on the 04th floor but we did not specific that the rooms are ONLY on the 04th floor, this meant that it can be on any floor and we haven't received any special request for you either. On the following day, our staff was following up with you to make sure if you like the room or not, you said everything is good. We thought that you were happy with the room that we upgraded as it is even better than the room on the 04th floor. Anyway, we are really apology for the inconvenience that made your stay was not enjoyable. All the best, management and staff
Febrero de 2018
Hello, my name is Sophal (pronounced So-Paul) and I am your host at the Anise Hotel. My family and I have been taking care of BnBs since i was in my mid-20s. I must say that one of my passions is meeting people and making them feel at home. I enjoy showing them the difference fac…
Ratio de respuesta: 100%
Tiempo de respuesta: en menos de una hora
Comunícate siempre a través de AirbnbPara que tus pagos estén protegidos, nunca transfieras dinero ni te comuniques desde fuera de la página o de la aplicación de Airbnb.