LO MEJOR DEL ALOJAMIENTO
Llegada autónomaRealiza la llegada fácilmente con el teclado.
With three bedrooms and two bathrooms, this fully air-conditioned, spacious vacation condominium is perfect for families with children - sleeping up to 8 guests.
Aparcamiento gratuito en las instalaciones
TV por cable
Distribución de las camas
1 cama de matrimonio XXL
1 cama de matrimonio grande
3 camas individuales
Normas de la casa
No se admiten mascotas
La hora de llegada es a partir de las 16:00
Salida antes de las 10:00
Llegada autónoma con cerradura con teclado
sin problemas, todo en orden, el lugar cumplió con las expectativas
AirBNB has given my family and I the worse vacation experience ever!My reservation was booked, confirmed and paid a week before my family and I flew out to Florida, got to the home only for the host to tell me she had no reservation for me, didn't even have an AirBNB account, aft…
Respuesta de VillaDirect:
Hi Alijah, We’re not sure that this negative review is actually about VillaDirect? We believe that your complaint is (and should be) directed against Airbnb. We were contacted by Airbnb after their previous host let you down. Your reservation was booked by Airbnb with VillaDirect on the night of your arrival. Before that, VillaDirect had never received a booking from Airbnb for your party. A condo was booked by Airbnb, so we didn’t have any way of knowing what size/type of property you wanted (a condo doesn’t have a pool). Because the property was booked on your night of arrival, VillaDirect was unable to check you in until the following day, which we did as early as was practicable. We request that you remove this negative review from our host listing, as we feel we did nothing wrong other than to help by responding to the last minute, urgent request to accommodate an Airbnb guest.
Abril de 2017
A descrição da casa está correta. Em geral, todos os equipamentos estavam funcionando bem (pequeno defeito na geladeira que pingava). A limpeza estava boa, exceto embaixo dos móveis. Não precisa levar nada, só itens pessoais mesmo. A localização é muito boa, bem próxima dos parqu…
Respuesta de VillaDirect:
Hello Carlos, Thank you so much for taking the time to share your experience with VillaDirect with the Airbnb community. We are so pleased to hear you and your family enjoyed your stay and the home! I looked at the map position on Airbnb and found what you meant about the position, the address was correct and I have alerted Airbnb that they are having technical issues with their mapping system as this has occurred on several of our listings. All feedback has been relayed to the proper team members to improve this home for the next guest. Thank you so much for your assistance in this matter! We take pride in our homes and are happy to see you enjoyed it as well! Next time you make your way back to Orlando give us a call and we will be sure to help make your stay a great one!
Enero de 2016
VillaDirect provides families with the very best vacation rental experience and value in Orlando. With world-class hospitality from a dedicated guest service team, a variety of 2-9 bedroom luxury vacation properties, and prices to fit every budget, VillaDirect has become a leader…
Idiomas: English, Español, Português
Ratio de respuesta: 91%
Tiempo de respuesta: en pocas horas
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