LO MEJOR DEL ALOJAMIENTO
Floramae tiene la categoría de SuperhostLos Superhosts son anfitriones con experiencia y valoraciones excelentes que se esfuerzan para que la estancia de sus huéspedes sea siempre perfecta.
Newly built apartments, located within a hectare of private area that is fenced with a gate. The apartment is cosy, well lit at night, comfortable with basic neccesities. It's minutes away from the beach and near the city, market and city port.
Aparcamiento gratuito en las instalaciones
Normas de la casa
No se admiten mascotas
No se admiten fiestas o eventos
Horario de llegada: de 14:00 a 14:00
Salida antes de las 12:00
The place is so noisy with school is next to. No satellite tv channels. No make up for the room. No shower heater. Cleaning is every week ( not acceptable) Bed is not comfortable. No blankets. Not collect the trash.
Respuesta de Floramae:
Hi Badie, I am very sorry to hear that you are disappointed with your two days of stay in our apartment. I am very surprised because RJ told me how your young partner when arrived into the apartment was saying how nice was the apartment. How I wished also when you arrived you should have refused to stay if you feel our place has not up to your standard. And you are not happy to stay for two days. There and then I could have given you a refund. Nevertheless, you continue to stay and only complain after you left. Regarding the noise - I apologise if it is not obvious to you that our apartment is right next to the School. Although when you query I did tell you that we are right next to the high school as our Landmark. Having said this, only from 7:00am to 4:00pm school hours you hear the noise from the school but after this time the place is quieter. TV satellite- I have not advertise that I have a cable. Please look again into my listing. Only TV with few channels available. The cleaning fee I charge, it does give you only one cleaning service in your apartment, if you require extra cleaning ( includes changing your bed linens and towels) will incur extra charges please see my listing for S2. No shower heater - Yes, it is correct that there is no shower heater for S2( your apartment you chose)for only 1,200 pesos/night. However, I have another listing S-3 (Windsor) which has a Shower Heater and it was available during at that time of your booking, you should have chosen to stay in this apartment, if shower heater facility is a must for you. You should have paid a little bit extra and stay in my other apartment that has a heater and available for 1,600pesos/night. Again please look at my listing. Remember, The Studio apartment you chose is a lot cheaper. Again, you have seen the place and must have feel the bed as you and your young partner had checked in early into the apartment, which my staff tried their best to accomodate you. MY Normal check in time is 2:00pm you arrived at around 11:00am in the apartment. You had 3 hours in the apartment surely you could have said and inform RJ or myself that the bed is uncomfortable and there is no blanket. Remember, we dont provide very thick blanket only thin ones as it is a hot country. Controlling the aircon does the trick, why lower down the AC if you think it is already too cold. You are the only guest who has said nothing good at all about our apartment and services and that I am very disappointed. My staff ( RJ and Lawrence) had tried their best (staff ) in extending services to attend your needs, such as getting you a Taxi early in the morning when you require to leave at 6:00 am.
noviembre de 2016
Host gives good instructions , easy to find. A short walk to where jeepneys pass, or they will hail a cab for you. Very helpful people at the complex who are always available if you need anything at all. Room is nicely decorated and includes tables, ironing board, all the items y…
Floramae es un SuperhostLos Superhost son anfitriones con mucha experiencia y evaluaciones excelentes que se esfuerzan al máximo por ofrecer a los huéspedes estancias maravillosas.
Mother of four, married for 31 years. Loves travelling and Cagayan de Oro city is my home town.
Idiomas: English, Tagalog
Ratio de respuesta: 100%
Tiempo de respuesta: en menos de una hora